Lumoday Frequently asked questions
Where can I buy Lumoday products?
Lumoday products are currently available through Amazon.com. When you click “Explore On Amazon” on our website, you will be redirected to the corresponding Amazon product listing to complete your purchase.
Who handles shipping, returns, and refunds?
Orders, shipping, returns, and refunds are handled by Amazon. If you purchased through Amazon, please follow Amazon’s return and refund process directly from your Amazon order page.
Do Lumoday products come with a warranty?
Please refer to the warranty or support information included with your product packaging or Amazon listing. If you need help using the product, you can contact us with your order information and product model.
Why does the product color or version look slightly different from the video?
Some creator videos may feature sample units or earlier versions. The final product page on Amazon shows the version currently available for purchase. Core functions may remain the same, but appearance or color options may vary by listing and inventory.